Customer stories

"We cut our reporting time from 2 days to 20 minutes"

NovaPay is a B2B payments platform that processes over $2B in transactions annually. Before Ludex, their data team spent most of their time building manual reports for leadership and investors — pulling data from six different systems, cleaning it in spreadsheets, and distributing it by email. With a Series B fundraise approaching, they needed a better way.

Within two weeks of implementing Ludex, NovaPay's data team had connected all their data sources and built automated dashboards that updated in real time. The CEO now reviews live dashboards before every investor call instead of static PDFs.

"Our investors are genuinely impressed that they can log into a live dashboard and see current metrics. It's changed the dynamic of our investor relationships completely."

— Marcus Reynolds, CEO, NovaPay

From 6 BI tools to one — and 40% better data quality

Stackline helps consumer brands understand and grow their e-commerce business. Over five years of growth, they'd accumulated six different analytics tools — one for marketing, one for product, one for finance, one for client reporting, and so on. The result was a data quality nightmare: the "revenue" number meant something different in every dashboard.

Stackline migrated all six tools to Ludex over three months. Using Ludex's semantic layer, they defined every metric once and used it everywhere — from internal dashboards to client-facing embedded analytics. Data quality issues dropped by 40% in the first quarter after migration.

"The moment we could say 'revenue means the same thing everywhere, for everyone' was a turning point for our organization. We went from arguing about data to actually using it."

— Sarah Whitmore, VP of Analytics, Stackline

Sub-second queries on 800M rows, 3x data team output

Orion Labs builds workflow automation software with a deep product analytics component. Their data team was running queries on a 800-million-row event database — and waiting up to 4 minutes for results. This friction meant data scientists would batch their questions together rather than exploring iteratively, significantly slowing down product insights.

After migrating to Ludex's query engine, queries that previously took 4 minutes now return in under 2 seconds. The data team's output — measured in insights shipped and experiments run — tripled within 6 months. The speed of analytics became a core part of Orion Labs' product development advantage.

"When you eliminate the friction of waiting for data, you change how people think. Our team asks 10x more questions now because getting the answer doesn't cost them 5 minutes."

— Jason Kim, Head of Data, Orion Labs

HIPAA-compliant analytics that actually moves fast

Medlink Health builds patient engagement software for hospital systems. Analytics in healthcare comes with strict compliance requirements — HIPAA, HL7, and strict data governance mandates. Previous analytics tools either didn't offer HIPAA compliance or were so locked down they were unusable for fast iteration.

Ludex's HIPAA-compliant environment gave Medlink the security posture their customers required while giving the data team the speed they needed. With row-level security, their 12 hospital system clients each see only their own data — through a single Ludex workspace.